Processing time

The time I need to prepare an order for dispatch varies. Items that do not specify they are made to order are items I have in stock and will be shipped within 3-5 working days. Orders that clearly state that they are made to order often take a little longer to ship. Please allow at least a week before shipping.

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Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Post items back to me within: 30 days of delivery

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I dont accept cancellations

But please contact me if you have any problems with your order.

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Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Accepting methods through: PayPal and credit/debit cards

Milly Silver Studio keeps your payment information safe and secure. We will NEVER! pass your information on to anyone else.